Sawyer Brook Services

Sawyer Brook Services

With Sawyer Brook, couture services go hand-in-hand with fine, fashion fabrics.
  • From the voice you hear on the phone to the hands that cut your fabric, you will be working with fabric specialists who understand your individual sewing needs.
  • Every order is a valued, custom order. We custom cut every order based on your needs, and your satisfaction is guaranteed.
  • Count on us for Savvy Sewist Advice for choosing or using your fabrication. Button experts are available to guide you as you work with our distinctive array of styles.
  • With our acclaimed Best Match Service an experienced sewer will make button, lining or thread selections to match your fabric. This custom service is completely free of charge. Get your best match »
  • We provide Eyes-On Color Matching for products we offer and any swatch or sample you send us. Based on your specifications, we will examine the two fabrics that you wish to match or blend and give you our honest opinion as to the desirability of your choice.

Talk to a Fabric Specialist

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Call 800-290-2739, friendly weekday service

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Contact Us

Send  Email Now  Reach us by email

Reach us by email for all inquiries about orders, customer and membership details, and other requests.

Call  800-290-2739

We will be happy to speak with you any time during normal business hours. Feel free to leave a message if you can’t reach us and we will return your call as soon as possible. Customers calling from outside the U.S. the telephone number is +01-978-368-3133.

  • Orders: You can place your order securely through our web store or call us toll-free.
  • Savvy Sewist Advice: We are always pleased to answer any of your questions about sewing with our fabrics or buttons. Call during business hours if you wish to speak with one of our fabric or button experts.

Send  Mail

You may place your order, start a membership, or send swatches for Best Match service through the postal service to the address below:

Sawyer Brook Distinctive Fabrics
P.O. Box 700W
Clinton, MA 01510-0700

Send  Fax: 978-365-1775

chat  Consult with a Fabric Specialist

Our fabric and button experts are happy to provide Savvy Sewist Advice based on your individual needs.





About Us

Celebrating fabric for over 40 years!

We are a mail order fashion fabric service providing high quality, unique fabrics to the home sewer. From its humble beginnings in 1974 in Orford, New Hampshire, Sawyer Brook has grown and moved several times passing from its original owners to Barb Blom in 1991 who recently retired, transferring ownership in 2015 to its current owner, Faten Ramadan. Through it all, the devotion to quality, distinctive styling and best in class customer services has kept Sawyer Brook at the forefront of the mail order fabric business. Our customers throughout the world are loyal and rely on us to meet their fashion sewing needs.

We enjoy getting to know our subscribers both on the telephone, through email and in person. We thought you’d enjoy getting to know a little about us too. Chances are we’re a lot like you.

We try to share our enthusiasm with you every chance we get and really appreciate hearing back from you. The bulletin board and online Gallery boast many photos from subscribers who have shared their creations with us. We hope you’ll take the time to let us get to know you too.

 

Note from Faten

As the new owner of Sawyer Brook Distinctive Fabrics, I am delighted and honored to continue to serve its members with the same commitment to quality and excellence in products and services.

I believe what makes Sawyer Brook so distinct, in addition to the fabric choices it offers, is its member services and the knowledge of its staff. I have always admired Barb’s taste for high quality fabrics and for the extent she was willing to go to make sure Sawyer Brook’s members are pleased with the products and services.

It is my intent to continue to provide Sawyer Brook’s members with high quality fabrics and the best customer services while expanding on the types of services currently offered. I am excited and I look forward to serving existing and new Sawyer Brook members.

I invite you to frequently visit our web store and browse our fabric collection as I continue to add more to the collection and as I find the fabrics and designs that meet the standards of Sawyer Brook as your own standards.

Your feedback is most valuable. I would love to learn what you want Sawyer Brook to make available, assisting you in looking and feeling great!

 

– Faten Ramadan

calloutRead what our customers have to say about us:

Customer Testimonials

About Faten

She learned to sew upon graduating from college (some 30 years ago) with a degree in Electrical Engineering and Computer Architecture. She loved to dress up and found it very hard to get well made and high quality fashionable ready to wear clothes that fit her very petite silhouette. She made all of her professional clothes, often modifying patterns to create original designs. She had a passion for high quality silk, wool, cotton and linen. After a long and successful career in high tech and prior to acquiring Sawyer Brook, she managed a small on-line retail where she marketed and sold her own designs of unique skirts. All products were manufactured at her workshop in Massachusetts using high quality fabrics.

The wonderful people who made Sawyer Brook a success over the past 24 years!

Barb

Sewing since her teens (just a few decades ago !?!), Barb has worked with and sold top quality fabrics for years. As the owner of the business, her responsibilities included buying, copywriting, advertising, marketing, customer service, and group presentations. Husband, Don, handled the finances of the business in his spare time (he works full time in the finance field), and their eldest son, Andy, was responsible for web page design and implementation, continued his support from Michigan where he is a university professor. Adam, a pharmaceutical chemist, provided tech support on weekend visits. Cassie, a pediatric nurse, knew where she can find the fabrics she needed for her sewing projects! All in all, a family affair!

Judy

Trained as a home economics teacher, Judy has a thorough knowledge of fabrics and garment construction and an obsession with all things sewing related. She tells us she has been sewing since she was 4 years old!! In charge of the cutting room, Judy examined and cut your fabric and trained new cutters as they came on board. Long before the fabrics reached the cutting room Judy checked and tested them as they arrived in the receiving area. The business counted on her fabric knowledge throughout. She ran the cutting room smoothly and kept all on their toes in support of the best custom order fulfillment offered to customers.  In addition to working here and caring for her family of three grown sons and three grandchildren, Judy is very active on the board of the Boston Chapter of ASG.

Sue

Most of you have spoken with Sue on the phone as you place your orders–she’s the one with that Kentucky drawl! She had primary responsibility for telephone orders, shipping, and tucking new swatches in your packages to make you drool! Having worked in the insurance industry many years, Sue brought a wealth of experience in office procedures and sales. She supervised the catalog area, keeping everyone on their toes on stuffer day–when we stuffed and mailed the swatches to subscribers. In addition, Sue ably assisted in the marketing and promotion areas.

Colleen

Colleen was the voice behind the email newsletters and designed print advertising for the national media. You continue to see her work in our web photography and her merchandising skills at our web site which was the major part of her job as the web business continued to grow. In addition, her background in merchandising to arrange photo set ups and design show displays were great assets to the business. In her other life, Colleen pursued a number of creative ventures including stained glass, mosaic designs for the garden, primitive rug hooking, counted cross stitch, knitting and photography. She and her husband enjoy cross country skiing and have taken up motorcycling as well. Her son is all grown up now so she babies her 3 dogs and is back in school working toward her 2nd degree, in Graphic Design.

Dixie

Dixie, the button specialist, came first as a customer. She was quickly scooped up for part time work while she pursued her Masters in Counseling Psychology. “My grandmother taught me to sew when I was 12 — a good thing, since I was 6 feet tall by then, and had lots of trouble finding anything to fit!” An accomplished sewer, Dixie gave in to the urge to learn knitting and has added that to her list of creative passions. “I love it because I get to choose fiber, texture, color, and design to create my own unique garments. Plus, I get to add the final touch to my cardigans and jackets with wonderful buttons from Sawyer Brook!” More importantly she helped choose the new buttons to add to the collection whether they are custom made  Italian buttons, or manufacturer overruns. She has an eye for the best!  Recently Dixie has moved her creative studio right next to us so we get to see her inspiration even on her days off from SB.

Janee

Janee started as a sub for us and quickly became a permanent part of our cutting room staff. We’ve known Janee for a number of years because of her involvement with the local ASDP Chapter. A sewer since childhood, she has been an active part of the community of sewers throughout her life. She began her own custom sewing business, “Janee’s Originals,” in 1990, creating careerwear and special occasion clothing, as well as altering RTW.  SB took advantage of her expertise in the cutting room and in online customer service.  In recent years she has added database specialist to her list of duties at SB.  Since Candy’s retirement Janee has taken over as lead Best Match-er for linings, zippers and threads. Janee says that she leapt at the chance to work in the Sawyer Brook cutting room just to be close to the wonderful fabrics and great people!

Denise

Denise began her sewing career when her mother signed her up for sewing lessons. She spent her childhood and early teen years sewing for herself.  Like many of us she got busy later on and dropped sewing, only to pick it up again with enthusiasm when her children were young.  She busied herself sewing for them and then branched out into the wedding and costume venues for relatives and friends. Then she caught the quilting bug!  Currently Denise teaches quilting classes and beginner sewing classes at Ready Set Sew in Grafton.

Candy

After 17 years with Sawyer Brook Candy has hung up her shears! Well, almost.  Candy is an avid sewist and has shown us all how to make sure sewing stays part of your life.  After raising three daughters and sewing for each in turn, Candy is ready to spend time with her grandchildren, making adorable outfits and gently introducing the needlecrafts to her granddaughter.  Candy still remains on call for assistance in fabric purchasing and collection design. Her keen eye for color continues to enhance our mailers.

Here’s

What some of our customers have to say…

  • Mary B - Love the new website — especially the button area. Great!
  • Tricia W. - Thanks so much, I’m happy to see everything was in stock. I bought 5 yds of the poplin shirting a short time ago, and decided it was so nice, I wanted more for my stash…a perfect basic.
  • Nancy H. - Thank you… for your efforts! can assure you that if I need special buttons, I will order from your company, and will tell my sewing friends about your niceness!
  • Barbara W. - Thank you! I’m delighted to have been able to scoop up the scraps! (email response to our shipment confirmation, sending her order of the last remaining bits and pieces of a popular fabric)
  • Ann G - I am busy sewing all the Ponte knit fabric that I bought this year and it makes the most warm and comfortable turtlenecks.  With a leftover piece, I had enough to make a turtleneck for a 1-year-old nephew!  So you … Continued
  • Jutta - Love the new website!! Found it very easy and quick to use, thank you!
  • Kathy - I love your website, your fabrics, and especially your service, which is so personable. It is nice to feel as if I am talking to a knowledgeable sales person. Also, thank you for being so prompt.  
  • Teri S - I just wanted to tell you that you have the most wonderful website I have seen.  I just started sewing again and look forward to purchasing fabrics from your company. Whoever is putting together the fabrics, buttons, draping fabric on … Continued
  • Constance M - I love your fabric club. It’s way better than another one I [have belonged to].
  • Carolyn R. - Thank you for your wonderful customer service.
  • Suzy R - Thanks for your great taste in fabrics and allowing those of us with no local apparel fabric store access to wonderful apparel fabrics
  • Carolyn - I adore the site.  

read more testimonials …